Currently working as a 'Lead Software/Site Reliability Engineer' at JP Morgan, responsible for the following:

• Generate well-defined and documented standard processes for the SRE team and follow-up goals.
• Identify, analyze, measure and automate KPIs in collaboration with stakeholders.
• Acts as on-call support lead to business applications in order to maintain availability and reduce downtime.
• Inform and educate stakeholders about production issues (senior business executives).
• Implement server and application level surveillance solutions for daily activities.
• Monitor and report on Service Level objectives for application services.
• Create and review high-level infrastructure schemes to support resilience.
• Calculating the potential cost of outages and planning for contingencies.
• Continuously identify and remove TOIL; work to enhance productivity.
• Conduct a thorough analysis of potential risks and counter measures for infrastructure.
• Generate reports on Infra billing, forecast costs and justification of variances for management.
• Work on budgeting planned for next year based on existing operating costs and savings.
• Plan, program, test and carry out software installation and upgrades.
• Be able to implement the SRE state of mind for members who come from the dev or operational experience.
• Collaborate with the recruitment team to attract, onboard and retain top talent.

Worked as Quality Assurance Engineer (QA):

• Assist development teams in developing and executing an effective test plan for detecting bugs earlier in the SDLC.
• Gather data and produce reports for senior management on a regular basis.
• Perform post-release and post-implementation tests. Run test scripts and review findings.

Worked as Quality Assurance Engineer (QA):

• Performing health, functional and regression tests to certify the product's stability and usefulness.
• Bring bugs and errors to the attention of development leads.